If you have a complaint about the care or treatment you received at my clinic, I encourage you to discuss it with me first. I will do my best to resolve your complaint to your satisfaction. If you are unable to resolve the issue with me, you may submit a formal complaint to Healthcare Improvement Scotland (HIS), my regulatory body. A formal complaint can be submitted at any time.  Please find the details below:

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Health Improvement Scotland

Programme Manager

Independent Healthcare Team

Gyle Square, 1 South Gyle Crescent

Edinburgh

EH12 9EB

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Tel: 0131 623 4342

Email: his.ihcregulation@nhs.scot